At 9anime, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it safe when you use our platform in the Philippines. By registering an account or using our services, you agree to the practices described here.
When you create an account with 9anime, we collect personal details including your full name, date of birth, email address, mobile number, and preferred payment information such as your GCash account or Philippine bank details. We also collect identity verification documents when required to comply with applicable regulations, including a valid government-issued ID issued in the Philippines. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, session timestamps, and in-platform activity logs. This usage data helps us maintain platform integrity and improve your experience. We do not collect sensitive personal information beyond what is strictly necessary for account management, transaction processing, and regulatory compliance. All data collection practices are consistent with applicable Philippine data protection legislation, including the Data Privacy Act of 2012.
Your personal information is used primarily to create and manage your 9anime account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity, and provide access to Games, Lottery, Sports Events, and the VIP programme. We use your contact details to send account-related notifications such as transaction confirmations, security alerts, and important updates to these platform policies — we do not send unsolicited marketing messages without your consent. Technical and usage data is analysed internally to detect fraud, prevent abuse, and maintain a fair and secure environment for all players in the Philippines. We may use aggregated, anonymised data for platform analytics and product improvement, but this data cannot be used to identify you individually. We will never use your personal information for purposes incompatible with those described in this Privacy Policy without providing you with prior notice and, where required by law, obtaining your consent.
9anime does not sell, rent, or trade your personal informationto any third party for commercial purposes. We share your data only with trusted service providers who assist us in operating the platform — including payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers — and only to the extent necessary to perform those specific functions. All third-party partners are contractually bound to handle your data securely and in accordance with applicable Philippine data protection law. We may disclose your personal information to government authorities, regulators, or law enforcement agencies when required to do so by law, court order, or in response to a lawful request relating to fraud investigation or financial crime prevention. In the event that 9anime undergoes a business restructuring, merger, or acquisition, your data may be transferred as part of that process, and you will be notified of any material change to data controllership in advance. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and such transfer is permitted under applicable law.
9anime uses industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account data is stored using appropriate encryption at rest. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff who handle personal information are trained on data protection obligations. We conduct regular security assessments and promptly address any identified vulnerabilities to maintain the integrity of our systems. In the unlikely event of a personal data breach that may affect your rights and freedoms, 9anime will notify the relevant Philippine regulatory authority and affected users in accordance with the timelines required by applicable law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
We retain your personal information for as long as your 9anime account remains active and for a reasonable period thereafter as required by applicable Philippine law, including obligations related to financial record-keeping and anti-money laundering regulations. Transaction records and identity verification documents are typically retained for a minimum period prescribed by relevant regulations, even after account closure. When your data is no longer required for any lawful purpose, we securely delete or anonymise it in accordance with our internal data lifecycle management procedures. If you request deletion of your account, we will action that request promptly while retaining only the information we are legally required to keep. You may contact our support team at [email protected] to enquire about the specific retention periods applicable to your personal data. We periodically review our data holdings to ensure we are not retaining information beyond its necessary retention period.
Under the Philippine Data Privacy Act of 2012, you have several important rights regarding your personal information held by 9anime. You have the right to be informed about how your data is collected and used, which this Privacy Policy fulfils. You also have the right to access a copy of the personal data we hold about you, to request correction of any inaccurate or incomplete information, and in certain circumstances to request the erasure of your data. You have the right to object to the processing of your personal data on legitimate grounds, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request — we will respond within the timeframe required by applicable law. We are committed to upholding your data privacy rights and treating every request with the care and seriousness it deserves.
9anime uses cookies and similar tracking technologies to operate certain essential platform features, remember your session preferences, and analyse how players interact with our site so we can make meaningful improvements. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use key features such as account login and payment processing. Analytics cookies collect anonymised, aggregated information about page visits and navigation patterns; these do not identify you personally. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage or clear cookies through your browser settings at any time, though doing so may affect your platform experience. By continuing to use the 9anime platform after being presented with this notice, you consent to our use of cookies as described here.
9anime reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When we make material changes, we will notify registered users through the platform interface or by email to the address associated with your account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated terms, you should discontinue use of the platform and contact us to close your account. We encourage you to review this page periodically to stay informed about how 9anime protects your personal information. For any questions or concerns about this Privacy Policy or our data practices, please reach us at [email protected].
If you have questions about how 9anime handles your personal data, our FAQ page covers common privacy and account topics. You can also review our Terms and Conditions for the full picture of how the platform operates. Ready to experience secure, mobile-friendly entertainment in the Philippines? Create your account today.